During a day of insight, inspiration and networking, speakers will address the current marketing trends, challenges and opportunities in the eating out market, while sharing their approach and experience on how to innovate and grow in a challenging climate.

10:30 – Registration


11:00 – Introduction

Jill Livesey, MD, HIM & MCA

11:10 – Value vs Values

Blonnie Walsh, Senior Insights Manager, MCA Insight & HIM

Blonnie looks at some of the key trends forecast for the UK foodservice market (health, environmental, plant Based etc) that operators and manufacturers can tap into. She investigates the importance of price and the point at which consumers choose price over values.

11:30 – The Rise of Food Halls

Davinder Jheeta, Creative Director, Simply Fresh

Food halls are becoming more and more common, offering consumers the opportunity to dine out with friends and family, whilst choosing different operators to get their food from. In July 2019, Simply Fresh opened its first food hall in Manchester. Davinder discuses the rise of food halls and the impact Simply Fresh have seen since opening in Manchester.

11:50 – Running The World’s Most Ethical Pub

Randy Rampasad, Owner, The Green Vic

Hear Randy share the story of The Green Vic, a three-month pop-up pub in London’s Shoreditch area, that has the aim of being the world’s most ethical pub. How did the idea come to fruition? What challenges did he face?

12:05 – Solutions Focused Tech For the Restaurant of the Future

Nick Liddle, Commercial Director, Vita Mojo

Focusing on key challenges faced by the industry and possible tech solutions under the following headings: It’s all about sales growth / Data that makes you think / Unlock the value of your people / Creating human chemistry.

12:25 – Speakers Q&A Panel

Throughout the morning you will be able to submit questions to our speakers through Just before lunch, our morning presenters will join together for a panel to answer further questions from a host and the audience.

12:50 – Lunch

13:40 – Concepts to Watch

  • Reuben Todd, Managing Director, K10
  • Deacon Rose, Co-Founder/Director, Coqfighter
  • Stephen Tozer, Founder, Le Bab

There are some fantastic operators in the UK that are making their mark in the eating out space. Here we showcase three of those operators and discuss the challenges they have faced and their recipes for success in a crowded marketplace.

14:10 – The Growing Foodservice Delivery Opportunity

Sam Martin, Restaurant Innovation Lead, Uber Eats

MCA Insight estimates 851m meals will be delivered in 2019, up 9.2%, with average spend per head per order up by 3.9% to £9.47. There is no doubt that food service delivery has added a layer of complexity to the market, but the opportunities are huge. Sam talks us through the Uber Eats business and how they are helping operators introduce delivery within their businesses.

14:30 – The Rise of Coffee Shops in FTG

Katherine Prowse, Insights Manager, MCA/HIM

This presentation will explore the growth of the coffee shop segment, specifically looking at its growth in the food to go market.

What are coffee shops doing beyond coffee to drive up consumer visit frequency and spend?

Learn about what the challenges and opportunities are facing coffee shops in the coming months and years, and the forecasted growth of the coffee shop market over the next three years.

14:50 – Driving Sales Through B2B eCommerce

Lotte Tregear, Head of eCommerce, Red Bull / Josh Clifton, Commercial Innovation Manager, MCA Insight & HIM

Josh and Lotte unpick the growth of B2B online in the wholesale space, highlighting the key opportunities and successes that Red Bull have seen within grocery retail and the opportunities available to mirror this and grow sales in the foodservice space.

15:10 – Driving Food Innovation

Tom Lee, Editor, Food Spark

Food Spark is a digital tool inspiring and supporting teams with their menu and product development. Editor Tom Lee takes a look at how chefs and food developers across the industry are capitalising on current consumer trends.

15:30 – Close and Drinks Reception